Professional Services TPA - New Assignments Please find attached the loss notice and declarations page for a new property assignment. Claim number: 2026-PR-004871 Policy number: HO-4471902-06 Insured: Marcus A. and Dana R. Whitfield Date of loss: February 15, 2026 (discovered approximately 5:30 p.m.) Date reported: February 15, 2026, 7:14 p.m. EST Risk address: 1482 Maple Ridge Court, Brampton, ON L6P 3K9 Peril: Water damage - sudden failure of second floor supply line Line of business: Homeowners (HO-3) Service level: Standard (non-catastrophe) Assignment type: Full handling - delegated authority Preferred contact is Dana Whitfield at (905) 555-0173, mobile or text after 4:00 p.m. weekdays. Emergency mitigation is active. RapidDry Restoration (Vendor #2291) was authorized February 15 with a $7,500 not-to-exceed for extraction, drying, and containment; equipment was set at 9:40 p.m. that evening. Oversight of the mitigation, including verification of drying logs, equipment counts, and moisture readings, transfers to you on receipt of this assignment. Please coordinate your inspection with RapidDry so it occurs before any demolition beyond what drying requires. The failed supply line has been retained by the insured in the garage - photograph it, record the manufacturer and any date coding, and refer to the recovery unit for subrogation evaluation. Acknowledgment is required within two business hours and first contact within four business hours, per Bond Insurance Group Property Claims Handling Instructions (BOND-CHI-PROP-2026.1). Attachments: Loss_Notice_2026-PR-004871.pdf; Policy_Declarations_HO-4471902-06.pdf; Mitigation_Dispatch_Confirmation.pdf